Refund Policy
1. Service Structure
Our service offers:
- Free basic plan generation
- Paid access to full plan details and export options
2. Refund Policy for Paid Services
2.1 Our Guarantee
We offer a simple, no-questions-asked refund policy. If you're not satisfied with your purchase for any reason, you can request a full refund within 7 days of your purchase.
2.2 Refund Process
- Email your refund request to contact@smartrunplanner.com
- Include your order/transaction ID if available
- Refunds are typically processed within 1-3 business days
- The refund will be issued to your original payment method
3. After the Refund Period
While we cannot guarantee refunds after the 7-day period, we're always here to help if you have any issues or concerns with your training plan. Please reach out to us at contact@smartrunplanner.com.
4. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. However, any changes will not affect refunds for purchases made prior to the policy update.